News Detail

Ruth Simpson April 26, 2018

Bridging Divides: What to Do When People Disagree


Angry constituents? Hot topics like ‘generational conflicts in the workplace’ or ‘buffer strips’ or ‘police-community relations’? Fellow board members who feel passionately about issues?
Learn what to do when emotions run high and positions are deeply held. Compromise isn’t the only option. In this workshop, you will learn how to de-escalate difficult situations and move from confrontation and conflict to effective solutions to challenging public issues. Participants will practice identifying what other people actually need to move forward even when they aren’t saying it; articulating what you need in way that makes difficult people responsive; managing high emotions; and developing solutions that get implemented because they integrate the needs of everyone involved.

Learning Topics

• De-escalation
• Managing strong emotions
• Increasing mutual understanding
• Building consensus
• Effective communication techniques for difficult situations

Registration Details:

Free of charge, but registration is required. Click here to register online.
Check-in window begins at 9:30 a.m.
Session time: 10:00 – 4:00 p.

Dates & Locations – 2018

Staples, May 2
National Joint Powers Alliance
202 12th Street NE

Sartell, May 3
Resource Training & Solutions
137 23rd Street South, Suite 201

Thief River Falls, May 9
Northwest Service Cooperative
114 W 1st Street

Fergus Falls, May 10
Lakes Country Service Cooperative
1001 E. Mount Faith

Rochester, May 24
Southeast Service Cooperative and Wood Lake Meeting Center
210 Wood Lake Drive SE

Marshall, May 30
Southwest/West Central Service Cooperative
1420 East College Drive

Mountain Iron, June 6
Northeast Service Cooperative
5525 Emerald Avenue

Presenters: Mariah Levison, Manager
Dave Bartholomay, Program Coordinator
Minnesota Bureau of Mediation Services, Office of Collaboration and Dispute Resolution

Post expires at 6:31pm on Thursday June 7th, 2018